Ambulatory Clinic Nurse Care Coordinator (RN)- Advanced Heart Failure

Manage patient flow, triage, and direct patient care while coordinating healthcare services for the Advanced Heart Failure ambulatory clinic. Liaise between front desk staff, nursing personnel, physicians, and clinic managers to relay patient information and ensure understanding of the plan of care. Develop expected patient outcomes, define resource utilization, and support patient self-management of disease through clinical and educational programs. Coordinate continuity of care following hospital admission, discharge, and ER visits, utilizing EMR to document assessments, clinical findings, and treatment progress. Respond to incoming phone calls, educate patients and families on medications and diagnostic procedures, and maintain patient confidentiality.