Ambulatory Capacity Management Analyst
$75,000–$75,000 year
HybridSeattle, Washington, United States
Seattle, Washington, United StatesHybridFull Time$75,000–$75,000 yearBachelors DegreeEnterprise
Full TimeBachelors DegreeEnterprise
Job Summary
Implement best practices for scheduling workflows, referrals, and provider templates while acting as a liaison between Access & Innovation and IT teams. Deliver Epic training and coaching for staff, manage and resolve Unite tickets, and analyze capacity management data to identify improvement opportunities. Partner with clinic leadership to optimize operations and participate in committees to represent Access and Innovation on enterprise-wide initiatives. This role supports the Ambulatory Care Division at UW Medicine, aligning with Patient Are First Pillar Goals.
Required Qualifications
- Bachelor's Degree in computer science, business, education, healthcare, or a related field
- At least four (4) years of experience working in an acute or ambulatory care setting
- Minimum one year of experience in either technical computer training or end-user application development or support
- Strong understanding and experience in IT/computer/application support and analysis
- One to two years templating experience or equivalent experience
- Experience in using data in decision making; able to define useful data, obtain, and analyze it
- Advanced proficiency with Excel (e.g., pivot tables, complex formulas, data analysis tools)
- Proven track record of collaborating across different departments and levels
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