Ambassador
$58,240–$58,240 year
On-site · San Francisco, California, United States
Job Summary
Ambassador (part-time, 20 hours weekly) deployed in two-person teams to San Francisco locations to provide community engagement, intervention and de-escalation, safety presence, street cleaning, overdose recognition and reversal, and connections to city services. Works under supervision to coordinate with local stakeholders, support the target population, and complete required trainings and documentation; must meet minimum qualifications including street-outreach experience, a California driver’s license, and background check clearance; bilingual Spanish skills preferred.
Required Qualifications
- At least one year of job-related experience conducting street outreach to PEH and preferably has previous lived experience in homelessness, substance abuse, or criminal justice involvement
- Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender and other diversity considerations
- Knowledge of the client population and their complex needs including homelessness, financial instability, medical and mental health, and substance abuse
- Experience in a community-based setting serving ethnically diverse, low-income clients
- Ability to use computers/internet to look up information and enter relevant notes
- Conflict resolution skills
- Customer service orientation
- Analytical ability and skills to handle and solve complex issues and problems
- Computer knowledge/skills or ability to learn
- Excellent oral and written communication skills
- Language capability: Spanish
- Must possess a valid California Driver's License
- Driver must be 21+ with none of the following in the past 3 years: any 2-point convictions; or more than (2) moving violations; or more than (1) moving violation and (1) at-fault or a passenger handling accident
- Successfully pass the background check
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