Amazon Inventory Recovery & Unfulfillable Specialist
$18,720–$27,280 year
Remote · Mexico or Argentina
Job Summary
Amazon Inventory Recovery & Unfulfillable Specialist focused on end-to-end recovery of value from inventory exceptions. Primary ownership of unfulfillable inventory management with additional responsibility for lost & damaged inventory, inbound reconciliation, stranded inventory resolution, and reimbursement recovery. Build dashboards to report KPIs, utilize Seller Central/Vendor Central reports, coordinate with 3PLs and suppliers, and maintain detailed reconciliation trackers. Strong Excel/Sheets skills, data-driven mindset, and clear English written communication in a remote, global team environment.
Required Qualifications
- 2+ years of hands-on experience managing Amazon FBA inventory operations (Seller Central or Vendor Central)
- Demonstrated experience with unfulfillable inventory workflows, removal orders, and disposition management
- Proficiency with Amazon's FBA inventory reports, reconciliation tools, and Seller Support case management
- Strong Excel or Google Sheets skills — ability to build and maintain reconciliation trackers and exception logs
- High attention to detail and ability to manage multiple cases and SKUs simultaneously
- Comfortable working independently with minimal supervision in a remote environment
- Strong written communication skills in English — able to write clear Seller Support cases and internal status updates
- Preferred experience using third-party reimbursement or audit tools (e.g., GETIDA, Helium 10, Seller Investigators)
- Familiarity with Amazon's reimbursement policies and claim windows for FBA lost, damaged, and inbound shipment claims
- Experience working with multiple seller accounts or in an agency/managed services environment
- Background in ecommerce operations, supply chain, or logistics
- Experience building SOPs or process documentation for inventory exception workflows
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