Alumni Relations Office Coordinator
$47,840–$47,840 year
On-siteWorcester, Massachusetts, United States
Job Summary
Manage high-volume email communications, design newsletters, and create online event registration pages using Affiniquest and Hubspot. Oversee the Reunion registration program for 2500+ guests by supervising a student team and troubleshooting payment systems. Coordinate class engagement, alumni travel inquiries, and special events while liaising with vendors and campus departments. Develop office procedures, maintain attendance databases, and support the Alumni Association. Represent the Office of Alumni Engagement in external communications and assist with fundraising data. Full-time role reporting to the Senior Director of Alumni Engagement.
Required Qualifications
- Bachelor's degree
- Incumbents must have a minimum of two years of related experience
- Must be highly organized
- detail oriented
- ability to work competently and efficiently in a multi-task environment
- ability to prioritize responsibilities
- Must be focused
- motivated to learn
- flexible to change
- excellent written communication skills
- interpersonal skills including phone manner and personal presentation
- Initiative
- good judgment
- sensitivity to confidential information
- aptitude for and commitment to learning new systems and applications
- Fluency with Microsoft and Google Suite for document and spreadsheet management
- Affiniquest (Salesforce-based CRM)
- Hubspot
- Blackthorn
- Workday
Desired Qualifications
- Bachelor's degree preferred
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