Alterations Manager
$74,615–$93,269 year
On-siteOrlando, Florida, United States
Job Summary
Organize structural processes, drive positive outcomes through objective monitoring, and create effective teamwork between the selling organization and the Alterations department. Recruit, select, train, and develop quality professional Alterations Associates while delivering ongoing education, assessment, and performance feedback regarding quality, productivity, and alterations policy. Maintain a consistently high level of customer service within the department under the direction of the Assistant General Manager of Operations. Ad hoc responsibilities as needed. Requires a 4-year degree, 3+ years of management experience, and proficiency in Word and Excel. Flexible scheduling for evening, weekend, and holiday shifts is essential.
Required Qualifications
- 4 year degree preferred
- 3+ years of management experience with comparable volume or a proven track record of success managing operations workforce and achieving results
- Proficiency in utilizing available technology, Word, Excel etc.
- Must be flexible in scheduling as the business needs evening weekend and holiday schedules
Desired Qualifications
- 4 year degree preferred
- 3+ years of management experience with comparable volume or a proven track record of success managing operations workforce and achieving results
- Fitting/tailoring experience in high-end or luxury merchandise setting
- Ability to fit and perform alterations on a wide range of garments
- Knowledge of Alterations industry including fabrication and styling of luxury merchandise
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