All Rounder- Mackay Caravan Park

Job Summary

Required Qualifications

• •Previous front-of-house reception experience within a holiday park, hotel, motel or hospitality environment
• •Demonstrated experience using a reservation management system
• •Confident in managing guest check-ins and check-outs, reservations, telephone enquiries, payments, and providing exceptional customer service
• •Excellent communication and interpersonal skills, with the ability to build positive relationships with guests and colleagues
• •Cash handling and EFTPOS experience
• •Sound computer skills, including Microsoft Office (Word, Excel and Outlook)
• •Excellent personal presentation with a friendly, professional, and positive attitude
• •Ability to work independently and collaboratively as part of a small team
• •A flexible, hands-on approach, with a willingness to assist with housekeeping duties, including cleaning accommodation and amenities, when required to support the team
• •Willingness to undertake a variety of operational tasks as directed by management
• •Available to work a rotating seven-day roster, including weekends and public holidays, with varying shifts
• •Available for an immediate start

Desired Qualifications

• •RMS experience