Aladdin Client Transformations, Vice President
$147,500–$147,500 year
On-siteNew York City, New York, United States
Job Summary
Lead client workshops and training by acting as an eFront product expert, advising on industry-standard solutions and out-of-the-box features. Perform gap analysis by engaging stakeholders to document business requirements and challenge existing processes. Design and implement solutions in conjunction with technical teams, managing day-to-day client relationships, effort estimates, and project planning. Provide ongoing implementation support, including solving data migration issues and supporting user acceptance testing. Collaborate with colleagues to share knowledge and partner with the Product team to communicate client trends and shape innovation. This role is part of the Aladdin eFront North America business, working with diverse clients across private equity, real estate, and infrastructure.
Required Qualifications
- 5+ years' work experience within the financial services industry
- Knowledge of alternative asset classes such as private equity, private credit, hedge funds, real estate and infrastructure
- Experience using or implementing financial technology
- Understanding of investment management workflows
- Technical skills/background
- Curiosity for technical aspects
- Exceptional analytical aptitude
- Problem-solving skills
- Attention to detail
- Customer service oriented
- Experience facing off with clients
- Work at least 4 days in the office per week
- Work from home 1 day a week
Desired Qualifications
- Experience within a technology, accounting or operations role
- Technical skills/background is a plus
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