Akira Back General Manager (Full-Time)
$70,000–$72,000 year
On-siteOttawa, Ontario, Canada
Job Summary
Manage daily restaurant operations with active floor presence, leading opening/closing duties, cleaning, and maintenance while ensuring Service Essentials standards are met. Supervise F&B colleagues through performance evaluations and corrective actions, conduct pre-meal briefings with chefs, and analyze business trends to forecast and maximize revenue and profits. Control beverage inventories, monitor sanitation and hygiene across front and back of house, and coordinate staff training to build a service culture. Recruit new talent, manage staffing levels and payroll, handle guest reservations, and collaborate with PR on special events and social media content. Drive revenue through strategic promotions and maintain leading-edge industry knowledge while adhering to Fairmont standards.
Required Qualifications
- Three years of progressive management experience in Restaurants & bars management
- previous leadership experience in an equivalent role
- Visa Requirements: Must already be legally able to work in Canada
Desired Qualifications
- Degree/Diploma in a recognized Hotel and Restaurant Management Program
- Previous experience working in a hotel environment
- Excellent interpersonal skills and ability to work cohesively as part of a team and build relationships
- Knowledge of the Silverware system, Microsoft Word, Excel and Outlook
- Excellent culinary and beverage knowledge
- WSET Level 2 certification
- Knowledge of alcohol control and merchandising procedures
- Familiarity of general accounting principles and policies
- Ability to analyze data and trends and create strategies for improvement
- Innovative, creative and willing to take risks
- Results-oriented with the ability to be flexible and work well under pressure
- Previous experience in a unionized environment
- Bilingual in both official languages
- Demonstrated passion for the industry and guests
- Proven ability to drive revenues and profit, without sacrificing colleague and guest experiences
- Excellent communication and organizational skills
- Strong problem solving abilities
- Excellent work ethic with a high degree of responsibility
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