Airport Greeter - Raffles The Red Sea
On-siteUmluj, Tabuk Region, Saudi Arabia
Job Summary
Monitor daily guest arrival lists and flight details to ensure presence at the terminal for every scheduled flight. Greet guests warmly with personalized signboards using their names, coordinate hotel car logistics with the Chief Concierge, and assist with luggage handling from carousel to vehicle. Act as a frontline problem-solver for delays or transport issues, reporting complaints immediately to the Chief Concierge. Liaise with airport personnel and immigration to facilitate smooth passage, while anticipating guest needs such as offering water or cold towels. Maintain impeccable grooming and cultural sensitivity for international clientele. This role requires at least two years of 5-star hotel experience, specifically in pre-Opening project coordination, scheduling, and document control.
Required Qualifications
- Experience in pre-Opening is a must.
- Must be able to stand for long periods
- Must be able to lift heavy luggage
- Deep familiarity with airport terminal layouts, hotel facilities, and local area highlights
- Understanding of Ultra-Luxury guest expectations and brand alignment
- Experience in project coordination, scheduling, and document control during pre-Opening stages
- A proactive, anticipatory approach with a strong sense of ownership and accountability
- Impeccable grooming and personal presentation aligned with Luxury standards
- Typically requires at least 2 years of experience in a 5-star hotel environment
- Background in Bell or Door services
Desired Qualifications
- Use clear, professional English
- Demonstrate cultural sensitivity when interacting with international clientele
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