Airline Wheelchair Assistant
$31,200–$31,200 year
On-siteNorfolk, Virginia, United States
Job Summary
Push wheelchair passengers to and from gates, roll customer-occupied wheelchairs safely down jet bridges, and assist travelers with moving luggage to vehicles, taxi stands, and rental car stations. Maintain a friendly attitude while answering safety and security questions, ensuring wheel brakes are secured before passengers exit, and completing necessary incident reports. Follow dispatcher gate orders and maintain professional relationships with employees and airport authorities. This physically demanding role requires on-the-job security training, background checks, and the ability to lift up to 75 lbs. Located in Norfolk, VA, this position offers an hourly rate plus tips and access to medical, dental, and 401k benefits.
Required Qualifications
- Must be at least 18 years of age
- Be authorized to work in the United States
- Must be able to clear a background and drug screen
- Must be able to lift up to up to 75 lbs and push a loaded wheelchair up to 300lbs up and down inclines throughout the shift
- Ability to lift passengers from the wheelchair to the seat on the plane
- Complete all required training including airport compliance
- Able to obtain an airport badge
- Must be able to lift and move up to 75 pounds regularly
- Must be able to move in a relatively quick manner
- Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus
Desired Qualifications
- Experience in customer service preferred
- Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
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