Airline Customer Service Representative (GENERAL) at SFO Airport - $22.55 w Health, $25.00 wo
$46,904–$46,904 year
On-siteSan Francisco, California, United States
Job Summary
Rotate through check-in counters, ticket desks, baggage areas, and departure gates to assist passengers with fare quotes, boarding, and customs procedures. Partner with crew members and port authorities to ensure safe, secure travel experiences while maintaining professional interactions with high-profile clients. Perform cash handling transactions, manage manifests, and operate airport machinery and equipment in accordance with operational policies. Translate and transcribe documents when possible, while reading and interpreting reference materials, instructions, and procedures. Complete accurate data entry using computers and printers to manage confidential information.
Required Qualifications
- At least 18 years of age
- High school graduate or G.E.D. equivalent
- Eligible to work in the United States
- English proficient
- Flexible schedule to work weekends, holidays & overtime
- Basic Math Skills: Adding, Subtracting, Division, and Multiplying
- Computer Literate
- Common sense and organized
- Mental capacity to make quick and rational decisions
- Effective communication skills and good listening skills
- Able to multi-task and carry out duties in a fast-paced environment
- Able to reading & comprehend reference materials, instructions, policies & procedures
- Valid US work Authorization
- Able to speak, read and write in English
- Drug screening eligibility (implied by 'DRUG SCREENING REQUIRED AT TIME OF HIRE')
Desired Qualifications
- Other languages (English proficient is required, others are a plus)
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