Airline Account Manager For Prestigious International Airline in JFK Airport
On-siteJamaica, New York, United States
Job Summary
Lead the airline operational and administrative processes by providing hands-on staff supervision, recruiting, and managing attendance records to ensure appropriate shift coverage. Direct customer relations support while enforcing safety, security, and grooming standards, and handle discipline and motivation issues. Oversee long-term manpower analysis, groom potential leaders, and administer performance reward programs to maintain high quality standards. Control the budget for labor costs and allocate resources effectively. Manage attendance records and ensure appropriate shift coverage while processing promotion, demotion, and termination paperwork. Work varied hours and meet extreme deadlines under pressure.
Required Qualifications
- At least 18yrs old
- High School Diploma or G.E.D.
- English required
- Basic Math Skills: Adding, Subtracting, Division, and Multiplying
- Computer Literate
- Able to stand, bend, squat, reach, grasp and pick up items
- occasional lifting up to 70lbs
- Reading & comprehension of reference materials, instructions, policies & procedures
- Valid US work authorization
- Professional demeanor and exceptional presentation
- Flexible schedule & availability
- Background Check, Fingerprinting required
- Drug Screen required before day of hire
Desired Qualifications
- Proven LEADERSHIP abilities and ORGANIZATIONAL skills
- Excellent interpersonal, coaching and counseling skills
- Understand that staff development is a leader's responsibility
- Self-driven focus on Customer and Client satisfaction
- Ability to excel under pressure of meeting extreme deadlines
- Able to communicate effectively, both verbally and in writing
- Experienced in planning a roster and monitoring work schedules
- Able to solve daily problems and make quick decisions within the operation
- 5 Yrs Airline Experience preferred
- Minimum 4 yrs Airline Supervisor Experience preferred
- Flexible and able to promote positive attitudes from subordinates
- Computer Software (Word & Excel), typing, and ticketing experience
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