Air Import Coordinator/ Jamaica, NY
$45,000–$55,000 year
On-siteJamaica, New York, United States
Job Summary
Manage air import shipments from receipt of pre-alert through final delivery, reviewing MAWB, HAWB, and commercial invoices for accuracy. Verify flight details, track cargo from origin to arrival, and coordinate with truckers for pickup and proof of delivery. Provide complete documentation to the Customs Brokerage team, monitor clearance status, and escalate government holds or discrepancies. Serve as the primary operational contact for assigned accounts, communicating delays and delivery issues while following individual customer SOPs. Coordinate with overseas offices, airlines, and CFS facilities on bookings, availability, and charges. Enter operational charges, maintain complete shipment files, and close files promptly. This on-site role supports a global logistics client's Air Import Operations team, offering growth opportunities within a collaborative environment.
Required Qualifications
- 3-4 years of direct air import freight forwarding experience
- Strong working knowledge of international air freight import procedures
- Experience handling MAWB and HAWB documentation
- Familiarity with airline and CFS operations
- Working understanding of U.S. Customs clearance procedures
- Experience coordinating truckers and final delivery
- Ability to manage multiple shipments and priorities at once
- Strong written and verbal communication skills
- Strong attention to detail and documentation accuracy
- Proficiency with freight-forwarding systems, Microsoft Outlook, Excel, and related business applications
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