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Mark Loucas LtdPosted 2 weeks ago

AIBMS Programme Manager Dublin

On-siteAtlanta, Georgia, United States

Full Time

Job Summary

Define and own the end-to-end business readiness plan aligned to the integrated programme plan, leading assessments and maintaining clear go/no-go criteria. Coordinate operational impacts across process, people, policy, and training while ensuring support models like SLAs and RACI are defined. Partner with business owners to execute commercialisation activities, track launch milestones, and lead transition-to-BAU efforts including change management and governance. Run programme governance for the business readiness workstream, produce executive reporting, and facilitate structured meetings with clear outcomes. This role ensures delivered capabilities are commercially and operationally ready for sustained business ownership within the AIBMS integration programmes.

Required Qualifications

  • Business Operational Readiness
  • Business Commercialisation
  • business embedding/ownership of delivered product and technology
  • Define and own the end-to-end business readiness plan aligned to the integrated programme plan
  • Lead readiness assessments
  • maintain a clear view of go/no-go criteria
  • risks
  • issues
  • dependencies
  • decision points
  • Coordinate operational impacts and required changes across process, people, policy, controls, service/support, and training
  • Ensure business support models are defined and in place
  • L1/L2/L3
  • escalations
  • SLAs/OLAs
  • RACI
  • Drive completion of readiness deliverables
  • SOPs/runbooks
  • controls
  • reporting
  • MI/KPIs
  • operational acceptance inputs
  • Partner with business owners to plan and execute commercialisation activities
  • proposition readiness
  • pricing/packaging inputs
  • customer journeys
  • channels readiness
  • go-to-market dependencies
  • training and sales enablement
  • Coordinate commercial launch readiness across Sales, Marketing, Customer/Client Management, Legal/Compliance, Finance, and Operations
  • Track and manage commercialisation milestones
  • ensuring stakeholder alignment and timely decision-making
  • Lead the business embedding plan to ensure adoption and sustained use of delivered capabilities
  • Coordinate change management activities
  • communications
  • training
  • stakeholder engagement
  • feedback loops
  • Define and execute transition-to-BAU activities
  • Ensure the business is prepared to own and manage the delivered product and technology
  • Establish governance and cadence post-launch
  • operational reviews
  • KPI reporting
  • continuous improvement backlog intake
  • Work closely with product and technology programme managers to align delivery plans with business readiness needs and deployment schedules
  • Run programme governance for the business readiness workstream
  • working groups
  • steering inputs
  • action tracking
  • RAID management
  • Produce clear, concise reporting for senior stakeholders and forums
  • highlighting risks, blockers, decisions required, and progress
  • Build strong relationships and credibility across business, product, and technology stakeholders
  • Proactively manage cross-functional dependencies and resolve misalignment through facilitation and structured decision-making
  • Ensure communications are timely, clear, and audience-appropriate
  • Lead effective meetings with strong structure and outcomes
  • agenda
  • objectives
  • decisions
  • actions
  • owners
  • dates
  • Produce high-quality minutes that accurately capture discussion, decisions, and follow-ups
  • maintain action logs and ensure closure
  • Business readiness plan and integrated milestone view
  • BOR assessments and go/no-go readiness packs
  • RAID log, dependency map, and decision/action tracker
  • Transition-to-BAU and business embedding plan
  • Training/communications coordination plan and adoption reporting
  • Executive reporting and governance packs
  • High-quality meeting minutes and action logs

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