AI Solutions Manager, East
$140,000–$175,000 year
Remote · United States
Job Summary
AI Solutions Manager role in a remote-first company requires building deep relationships with AI/ML users, driving adoption and expansion across customer accounts, conducting discovery, coordinating with Customer Success Engineering, running onboarding workshops and QBRs, and advocating for customer needs with internal teams. Responsibilities include regular touchpoints, identifying upsell opportunities, ensuring successful deployment of AI solutions, and translating product value into tailored customer outcomes. The position is based in the New York City metro area/EST time zone with remote work availability and optional in-person offices in NYC/SF with a WFH stipend. Compensation ranges from $140K to $175K annually plus equity and a comprehensive benefits package.
Required Qualifications
- 3+ years of experience as a Customer Success Manager in SaaS
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