AI Solutions Engineer
Remote · United States or US
Job Summary
AI Solutions Engineer role focused on leading enterprise AI tool implementations (both SaaS and on-premise), designing/ executing integrations via APIs and databases, conducting technical discovery, building pilot programs, and solving complex technical issues. Responsibilities span technical sales support, RFP responses, onboarding as primary technical contact, customer training and documentation, collaboration with Product/Engineering, and ensuring outcomes in a remote work setting. Requires deep proficiency with Node.js, TypeScript, React, Python, Azure, REST/GraphQL, AI/ML concepts, security/compliance, and strong communication. Remote-first environment with emphasis on meeting project timelines and maintaining customer commitments.
Required Qualifications
- Minimum of 3 years of experience in software engineering, solutions engineering, technical consulting, or similar customer-facing technical role
- Proven track record of working directly with enterprise customers in a technical capacity
- Experience with APIs, webhooks, database systems, and enterprise software integrations
- Excellent communication skills, both verbally and in writing, with ability to explain complex technical concepts to technical and non-technical audiences
- Strong problem-solving skills and creative approach to customer challenges
- Comfort working in a fast-paced, deadline-oriented environment with changing priorities
- Proficiency in Node.js, TypeScript, React, and Python
- Ability to read, write, and modify code across our full technology stack
- Experience with Azure cloud infrastructure and services
- Strong understanding of AI/ML concepts and applications; general familiarity with capabilities of major AI platforms (Anthropic Claude, Google Gemini, OpenAI GPT models)
- Experience with version control systems (Git), CI/CD pipelines, and modern development practices
- Understanding of enterprise security, compliance requirements, and data governance
- Proficiency in technical documentation and diagramming tools
- Experience with REST APIs, GraphQL, and web service integrations
- Bonus Qualifications: Previous experience in a forward deployed engineer, solutions engineer, or field engineer role at an AI/SaaS company
- Experience implementing AI/ML solutions for enterprise customers
- Background in healthcare technology or familiarity with healthcare compliance (HIPAA, SOC 2)
- Experience with data pipelines, ETL processes, and data integration tools
- Familiarity with Azure OpenAI Service or other Azure AI services
- Telecommuting Requirements: remote position; CST/EST time zones; dedicated work area; high-speed internet
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