AI Solution Consultant
Hybrid · San Francisco, California, United States
Job Summary
Lead post-sales implementations end-to-end (discovery â design â build â UAT â launch â hypercare), own scope and customer enablement; build and integrate production AI agents with customer systems via REST/GraphQL, webhooks, and events; configure agent workflows, prompts, tools, and retrieval/RAG; develop lightweight Python automations and connectors; set up observability and documentation; provide Tier 2/3 troubleshooting; enable customers to be self-sufficient builders on the Relevance AI platform; support pre-sales discovery and implementation planning; act as a strategic partner to influence roadmap and identify expansion opportunities.
Required Qualifications
- 4+ years in Solutions/Professional/Implementation (Enterprise preferred)
- Strong Python and API integration skills (REST/GraphQL, OAuth2, webhooks, OpenAPI; Postman/Insomnia)
- Hands-on with LLMs: prompt design, RAG, embeddings, vector DBs, orchestration (e.g., LangChain/LlamaIndex)
- Able to translate business needs into pragmatic technical solutions; excellent customer communication
- Experience building productionizing use cases on low-code SaaS and/or AI platforms
- Cloud and delivery fundamentals (AWS/GCP/Azure, Git, Docker, CI/CD, secrets); familiarity with security/privacy (e.g., SOC 2, data residency)
- Occasional travel to customer sites might be required.
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