AI Program Lead
$140,000–$140,000 year
HybridToronto, Ontario, Canada or North York, Pennsylvania, United States
Job Summary
Own end-to-end execution across a portfolio of cross-functional AI initiatives, from evaluation through launch to value realization. Define and maintain program governance structures including owners, milestones, dependencies, and risk registers. Design and implement org-wide frameworks and standards that enable consistent, scalable AI adoption across departments. Facilitate weekly AI Council alignment meetings with VP and C-suite stakeholders to drive cross-functional alignment and formal approvals. Prepare and deliver clear, high-quality executive status updates covering portfolio health, risks, and items requiring C-level decision or approval. Partner with VPs and functional leads across all departments to align goals, scope, and delivery timelines. Manage cross-functional handoffs and interdependencies to minimize execution friction. Guide and coach department leaders as they own the AI transformation and use of AI within their own functions.
Required Qualifications
- 5+ years of experience in program management, strategic operations, or technology leadership within a SaaS or enterprise technology environment
- Demonstrated ability to manage complex, cross-functional programs with multiple workstreams, stakeholders, and competing priorities
- Strong working knowledge of AI tools, data platforms, or enterprise SaaS implementations
- Experience designing operational frameworks, governance structures, or enablement programs at an organizational level
- Excellent communication skills with a track record of presenting to and influencing C-suite and VP-level audiences
- Comfortable driving progress in high-ambiguity, fast-moving environments without direct authority
- Please note that all candidates must be legally eligible to work in Canada or United States
Desired Qualifications
- Familiarity with AI concepts including LLMs, agent frameworks, knowledge management, and data infrastructure is a strong advantage
- PMP, Agile, or equivalent certifications are a plus but not required
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