AI Product Analyst
On-siteBengaluru, Karnataka, India
Bengaluru, Karnataka, IndiaOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Conduct context analysis on conversational flows to identify issues and propose enhancements for chat and voice user experiences. Rigorously test chat and voice interactions for functionality, usability, and contextual accuracy before production deployment. Collaborate with data scientists to analyze conversational data, identify patterns, and improve AI models and flows. Monitor user behavior and feedback using analytics tools to provide actionable insights for design improvements. Gain exposure to advanced technologies including Large Language Models, Automatic Speech Recognition, and Text-to-Speech systems.
Required Qualifications
- 2-3 years of experience working in conversational design, chatbot/voice assistant testing, or a related field
- Strong understanding of chat and voice UX principles and best practices
- Hands-on experience in testing conversational flows and troubleshooting user interaction issues
- Analytical mindset with the ability to interpret user behavior and provide actionable insights
- Excellent communication and collaboration skills to work effectively with data scientists and technical teams
- Knowledge or exposure to conversational AI tools and platforms (e.g., Dialogflow, Rasa, or similar)
Desired Qualifications
- Familiarity with Large Language Models (LLMs) and their applications
- Exposure to technologies such as Automatic Speech Recognition (ASR) and Text-to-Speech (TTS)
- Understanding of the Bhasa infrastructure or similar conversational AI ecosystems
- Basic programming or scripting knowledge for prototyping/testing purposes
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