AI Native Program Manager
$100,000–$115,000 year
On-site · New York City, New York, United States
Job Summary
AI-Native Program Manager responsible for owning the Builder experience for nights/weekend cohorts in Pursuit's AI-native program. You will coach Builders, lead workshops, identify bottlenecks, build AI-powered solutions, and design scalable systems, workflows, and experiences to persist, grow, and succeed. You’ll manage cohort outcomes, track performance data, lead practical AI-enabled learning experiences, prototype lightweight tools and automations, partner on product and innovation, and represent learner needs externally. The role sits onsite in Long Island City with a schedule spanning weekends and weekdays, reporting to the COO, and requires strong operations, coaching, and AI-application skills to accelerate learning and career progression for adults from low-income backgrounds.
Required Qualifications
- 4-6 years of professional experience in startups, operations, customer success, workforce development, hospitality, education, learning and development, community operations, or other fast-paced, outcomes-driven environments
- Proven ability to lead groups, coach individuals, and create momentum in high-accountability environments
- Demonstrated experience using AI tools to improve workflows, solve operational problems, create learning experiences, or build products
- Comfortable building lightweight automations, agents, workflows, dashboards, or internal tools using AI
- Strong systems thinker who naturally looks for ways to create leverage through process improvement, automation, and technology
- Excellent problem-solving and critical-thinking skills, with the ability to model and coach those skills for others
- Data-driven and outcomes-oriented, comfortable using metrics to guide decisions and improve results
- Highly organized, adaptable, and solutions-oriented, with the ability to thrive in ambiguity and rapidly changing environments
- Strong relationship-builder who can balance empathy and accountability while fostering trust and persistence
- Deep belief in human potential and the conviction that with the right support and expectations, people can achieve extraordinary growth
- Enthusiastic adopter of emerging technologies, with a track record of rapidly learning, testing, and operationalizing new tools
- Passionate about expanding economic opportunity and increasing access to technology and career pathways for historically underserved communities
- Experience reporting directly to leadership (e.g., COO) and owning program outcomes
Desired Qualifications
- 4-6 years of professional experience in startups, operations, customer success, workforce development, hospitality, education, learning and development, community operations, or other fast-paced, outcomes-driven environments
- Proven ability to lead groups, coach individuals, and create momentum in high-accountability environments
- Demonstrated experience using AI tools to improve workflows, solve operational problems, create learning experiences, or build products
- Comfortable building lightweight automations, agents, workflows, dashboards, or internal tools using AI
- Strong systems thinker who naturally looks for ways to create leverage through process improvement, automation, and technology
- Excellent problem-solving and critical-thinking skills, with the ability to model and coach those skills for others
- Data-driven and outcomes-oriented, comfortable using metrics to guide decisions and improve results
- Highly organized, adaptable, and solutions-oriented, with the ability to thrive in ambiguity and rapidly changing environments
- Strong relationship-builder who can balance empathy and accountability while fostering trust and persistence
- Deep belief in human potential and the conviction that with the right support and expectations, people can achieve extraordinary growth
- Enthusiastic adopter of emerging technologies, with a track record of rapidly learning, testing, and operationalizing new tools
- Passionate about expanding economic opportunity and increasing access to technology and career pathways for historically underserved communities
- Experience reporting directly to leadership (e.g., COO) and owning program outcomes
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