AI/ML Software Engineer II
On-site · New York City, New York, United States
Job Summary
AI/ML Software Engineer II at JPMorgan Chase within the Business Banking group. Responsible for designing and delivering trusted, market-leading AI technology products; defining the AI-driven validation roadmap; embedding AI checks into campaign workflows; building AI/ML models for final reads; coordinating with Marketing, Legal, Compliance, and Controls; automating quality metrics; providing executive insights on the portfolio roadmap; integrating with upstream/downstream systems; championing quality-as-a-service; and improving end-to-end customer experience.
Required Qualifications
- Formal training or certification in Software Engineering concepts
- 1+ years applied experience
- Experience of Gen AI builds, Agents, and MCP
- Experience in one of the programming languages like Python, typescript, streamlit, UI design
- Intermediate Python is a must
- Strong background in Natural Language Processing (NLP) and Large Language Models (LLMs)
- Hands-on experience with machine learning and deep learning methods
- Proficiency in AI and machine learning frameworks (e.g., TensorFlow, PyTorch)
- Strong programming skills in languages such as Python, R, or Java
- Ability to design and implement complex algorithms for recommendation systems and trend analysis
- Experience in data integration and real-time data processing
- Understanding of marketing and campaign testing processes
- Preferred Qualifications: Deep understanding of LLM techniques, including Agents, Planning, Reasoning, and other related methods
- Experience with building and deploying ML models on cloud platforms such as AWS and AWS tools like Sagemaker, EKS
- Prior experience in credit card marketing and in-market testing
- Excellent communication and presentation skills with interpersonal skills and ability to translate technical concepts into actionable business strategies
- Demonstrated initiative and creativity with a proven track record in leading AI tool development and implementation
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