AI/ML Computational Science Manager
On-site · Bengaluru, Karnataka, India
Job Summary
AI/ML Computational Science Manager role within Accenture's Tech for Operations team. The incumbent acts as a trusted advisor to enterprise clients, bridging between product/engineering and business stakeholders to translate needs into actionable insights. Responsibilities include guiding solution adoption, change management, and post-implementation optimization; collaborating with product, engineering, and support teams to troubleshoot issues; analyzing usage data and system performance to provide recommendations; leading regular business and technical review meetings; proactively identifying risks related to product adoption or system integration and mitigating them; mentoring junior team members and contributing to knowledge-sharing across the Customer Success function. Preferred experience includes enterprise transformations or digital solution implementations, familiarity with Customer Success platforms, and exposure to industries such as BFSI, Healthcare, and Manufacturing. Education is listed as Any Graduation with 13-18 years of experience. The role emphasizes relationship management for strategic accounts and partnerships with cross-functional teams to ensure high customer satisfaction.
Required Qualifications
- Any Graduation
- 13 to 18 years of experience
- Own end-to-end client/stakeholder relationship management for strategic accounts
- Experience in managing enterprise transformations or digital solution implementations
- Background in software implementation or consulting
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