AI Makerspace Operations & Community Manager
$53,615–$75,729 year
On-siteBoston, Massachusetts, United States
Job Summary
Oversee day-to-day AI Makerspace operations including facility management, technology resources, scheduling, and vendor coordination to ensure seamless access for students, faculty, and partners. Coordinate workshops, office hours, speaker series, hackathons, and demonstrations while managing event logistics and participant engagement. Recruit, train, and supervise 10 student workers alongside indirect oversight of faculty facilitators and industry speakers. Serve as the operational liaison for external partners, tracking utilization metrics, managing the operating budget, and developing reports for leadership. Foster a vibrant community through outreach and peer support programs to drive strategic growth across the university.
Required Qualifications
- Bachelor's degree
- 3+ years of experience in operations management, program management, innovation centers, makerspaces, technology labs, experiential learning environments, or related functions
- Demonstrated experience managing complex programs and projects
- Experience supervising student employees, graduate assistants, or professional staff
- Strong communication, presentation, and stakeholder management skills
- Experience managing budgets, vendors, and operational resources
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Customer-service mindset with a commitment to creating exceptional user experiences
- Experience working collaboratively across cross-functional teams
- Demonstrated hands-on experience using a broad range of AI tools and platforms, including generative AI applications, agent-based systems, workflow automation tools, and AI-powered productivity technologies
- Experience designing, building, configuring, or deploying AI-enabled workflows, agents, automations, or applications using tools such as Microsoft Copilot, ChatGPT, Claude, Gemini, Azure AI, Power Platform, or comparable platforms
- Ability to evaluate emerging AI technologies and translate technical capabilities into practical applications for faculty, staff, students, and external partners
- Strong understanding of AI trends, responsible AI practices, prompt engineering, agent orchestration, and the evolving role of AI in education and the workforce
- Proficiency in Microsoft Office Suite
Desired Qualifications
- Master's degree
- willingness to learn new technology platforms and operational systems
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