AI Delivery Lead
$142,800–$147,900 year
On-siteBellevue, Washington, United States
Job Summary
Lead end-to-end delivery of AI, automation, and technology transformation initiatives across business and technology teams, ensuring consistent intake, prioritization, execution, and measurement aligned to organizational goals. Partner with product owners, program managers, and engineering teams to translate business needs into scalable AI-enabled solutions and operational workflows while navigating ambiguity and solving complex delivery challenges in fast-paced client environments. Manage competing priorities and simultaneous initiatives by defining program goals, success metrics, and reporting mechanisms tied to adoption, efficiency, quality, operational performance, and business impact. Identify and proactively manage delivery risks, dependencies, and escalation paths to ensure projects remain on track while building strong relationships with internal customers to establish alignment on objectives and expected outcomes. Support the development of repeatable playbooks, documentation, and best practices to enable scalable delivery and enterprise AI adoption. Mentor junior consultants and support delivery excellence across project teams.
Required Qualifications
- 7+ years of experience in program management, project management, product delivery, consulting, or technology transformation roles within technology, fintech, or enterprise environments
- 3–5 years of experience in a Technical Program Management, AI delivery, or equivalent technical delivery capacity
- Hands-on experience supporting, designing, building, or deploying AI agents, automation workflows, or AI-enabled operational solutions in partnership with business and engineering teams
- Strong understanding of generative AI concepts, including LLMs, AI agents, copilots, workflow automation platforms, and enterprise AI adoption challenges
- Experience leading multiple large, cross-functional initiatives simultaneously while establishing scalable processes and driving measurable outcomes
- Experience working in Agile delivery environments and collaborating closely with product and engineering teams
- Ability to translate ambiguous business challenges into structured delivery plans, workflows, and implementation approaches
- Strong communication and stakeholder management skills with experience working across business and technical teams, including executive-level stakeholders
- Demonstrated ability to manage program budgets, operational reporting, and delivery governance across large-scale initiatives
- Strong problem-solving capabilities with the ability to operate effectively in fast-moving and evolving environments
- Demonstrated technical and/or data-related acumen within program or project delivery environments
- Bachelor's degree required
- Master's degree preferred
- Based in San Francisco, New York, or Seattle and eligible to work in the United States
- Must be legally authorized to work in the United States at the time of application and throughout their employment
Desired Qualifications
- Hands-on experience experimenting with AI platforms and tools such as OpenAI, Claude, Microsoft Copilot, Gemini, or workflow automation platforms
- Experience supporting enterprise AI transformation, automation, or digital enablement initiatives in consulting or enterprise environments
- Experience working with enterprise systems, operational workflows, data platforms, or reporting tools
- Exposure to Agile methodologies, transformation programs, or enterprise change initiatives
- PMP, Scaled Agile, Scrum Master, Lean Six Sigma, or equivalent certifications
- Experience with tools such as ServiceNow (Carts+), Smartsheet, MS Project, Azure DevOps, Tableau, or similar delivery and reporting platforms
- Experience in consulting, technology, financial services, or fintech industries
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