AI Creative Services Specialist

Own final QC for all client-facing creative outputs (product visuals, catalogues, campaign assets); define category-specific quality benchmarks (Furniture, Home Decor, Gifting, Apparel); build and maintain SOPs for creative review and grading; ensure brand alignment, consistency, and commercial readiness; reduce rework cycles and improve first-pass approvals. Drive AI-enabled production management by defining aesthetic standards, prompts optimisation, structured workflows for scalable catalogue creation, and tracking production velocity and turnaround times. Lead personalised catalogue creation at scale for prospects and trial users; collaborate with Sales to tailor assets to ICPs; build repeatable frameworks/templates for faster turnaround; ensure high-impact creative output during trial to drive conversion. Own client-facing delivery as the primary DFY contact; conduct onboarding and creative alignment calls; translate client briefs into structured internal execution plans; manage feedback cycles efficiently to ensure clients perceive value. Define and track key metrics (output quality score, turnaround time, first-pass approval rate, renewal rate, gross margin) and continuously optimise systems for scalability and efficiency.