AI and Automation Systems Intern
Remote · Cape Town, Western Cape, South Africa or Stellenbosch, Western Cape, South Africa
Job Summary
Internship role focusing on applying AI, automation, and cybersecurity best practices to improve business operations, documenting requirements, supporting workflow automation, embedding solutions into existing systems, and assisting with training on AI and automation topics; responsibilities include gathering stakeholder input, translating requirements into process notes and user stories, building and testing AI-enabled processes with platforms like Zapier/Make.com, and delivering training materials while coordinating across multiple stakeholders.
Required Qualifications
- Current or recent studies in artificial intelligence, automation, data analytics, business information systems, computer science, operations management, human resources, industrial psychology, cybersecurity, or a related field
- Completion of relevant short courses, certifications, projects, or self directed learning in AI tools, prompt engineering, automation, no code tools, cybersecurity fundamentals, data workflows, or process improvement
- Practical familiarity with Claude, ChatGPT, and Gemini, including the ability to use these tools for research, drafting, workflow support, prompt testing, and productivity tasks
- Basic exposure to software development, website building, APIs, forms, databases, or system integrations
- Practical exposure to Zapier, Make.com, or a similar workflow automation platform
- Foundational understanding of cybersecurity best practice, including secure access, password hygiene, data privacy, permissions, safe use of integrations, and responsible handling of sensitive information
- Strong ability to gather information, ask clear questions, structure requirements, and document process steps accurately
- Good project coordination skills, including task tracking, follow up, prioritisation, and clear written communication
- Confidence supporting training activities, including preparing simple guides, explaining technical concepts clearly, and helping users adopt new tools
- Analytical mindset with a responsible approach to confidentiality, data handling, system access, and the use of AI in workplace processes
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