AI Agent Manager, Operations
On-site · Dubai, Dubai, United Arab Emirates
Job Summary
The AI Agent Manager, Operations leads the identification, design, building, and deployment of AI and automation agents across operational workflows. Responsibilities include discovering high-value AI opportunities, designing and deploying automated workflows, improving operational efficiency, managing change, ensuring data quality, measuring performance, and collaborating cross-functionally. Candidates should possess strong skills in LLMs, AI frameworks, and operational workflows, with practical experience in automation platforms and data analysis.
Required Qualifications
- Bachelor degree in Operations Management, Engineering, Computer Science, Data Science, or related discipline.
- 3 to 5 years experience in operations, process improvement, or operational technology roles.
- Demonstrated experience deploying AI tools, LLM based agents, or workflow automation in an operational environment.
- Experience with document processing, data extraction, workflow orchestration, and integration with operational systems.
- Track record of driving adoption of new tools and processes across operations teams.
Desired Qualifications
- Certifications in process improvement, AI, or automation platforms are a plus.
- Experience in maritime, logistics, or B2B services preferred.
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