Agriculture Technical Advisor
RemoteCanada or CA
Job Summary
Represent Kenna's service and support hub by providing everyday support to growers tackling new challenges and maximizing yield. Create and communicate value to current and potential customers in English while employing active listening to proactively uncover needs and provide valuable solutions. Manage expectations, handle objections, and build lasting rapport through exceptional customer service over phone and email. Think independently to problem solve and deliver results-driven, highly organized service. This role requires a university degree or diploma in Agriculture or a related science discipline, at least one year of customer service experience, and proficiency in MS Office products. Previous sales experience is preferred.
Required Qualifications
- Results-driven
- highly organized
- detail-oriented
- Ability to create and communicate value to current and potential customers in English
- Ability to think independently
- problem solve
- handle objections
- manage expectations
- Ability to work in a team environment
- employ active listening
- proactively uncover needs
- provide valuable solutions to build lasting rapport and relationships
- An optimistic outlook
- an openness to constructive feedback
- A willingness to learn
- have an active awareness of current industry topics affecting Canadian agriculture
- Exceptional customer service over phone and email
- University degree or diploma in Agriculture or other science related disciplines
- Minimum of 1-year customer service experience
- Proficiency in MS Office Products
Desired Qualifications
- Previous experience is sales
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