AGM - International Roaming Operations
On-site · Mumbai, Maharashtra, India
Job Summary
Marketing Lead - International Roaming Operations anchors and leads International Roaming Services and Operations, driving volume and value growth in roaming partnerships and customer experience. Responsible for roaming partner services and integration across countries and partners, configuration, testing, troubleshooting, and steering traffic to enable seamless roaming experiences; resolve inbound/outbound roaming partner escalations and RECC & Billing issues for Postpaid and Prepaid; lead key projects such as Volte on IR, Inflight, M2M for IR, and NTR consolidation; provide architecture design, development, testing and deployment support; build strategic actions through market intelligence on International Roaming standards and technology evolution.
Required Qualifications
- MBA
- Experience with international teams
- Understanding of telecom networks (4G, 5G, VoLTE) and Roaming
- Project Management skills
- Excellent communication skills
- Stakeholder management
Desired Qualifications
- MBA with experience of dealing with international teams preferred
- Experience in International Roaming/Telecom
- Project management skills
- Understanding of telecom networks (4G, 5G, VoLTE) and Roaming
- Stakeholder management
- Excellent communication skills
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