Aging Care Manager III (Adult Protective Services - Berks Area Agency on Aging)
$69,160–$69,160 year
On-siteMohnton, Pennsylvania, United States
Job Summary
Conduct thorough investigations of clients at risk of abuse, exploitation, abandonment, or self-neglect within Berks County, adhering to strict legal timeframes and confidentiality regulations. Interface with courts to testify and recommend guardianships or mental health evaluations, while managing complex caseloads of vulnerable adults. Coordinate intensive care management, develop individualized care plans, and arrange necessary services and entitlements for consumers and their families. Mentor new care managers and assist with training for staff, police, and community agencies. Perform on-call duties as assigned and maintain automated case records through regular supervision and team problem-solving.
Required Qualifications
- One year as an Aging Care Manager II or Aging Program Assessor
- Three years of experience in public or private social work
- One year of direct aging care management experience
- Bachelor's degree which includes or is supplemented by 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences
- Two years of experience in public or private social work including one year of direct aging program experience
- Bachelor's degree with a social welfare major
- An equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences
- Knowledge of the laws, rules, and regulations governing the protective services program
- Knowledge of client conditions that permit or require the intervention of court supervision
- Knowledge of social casework principles and methods
- Knowledge of the availability of community support services for the benefit of elderly clients
- Knowledge of current social, economic, and health problems and resources as they relate to older adults
- Knowledge of individual and group behavior and ways of working effectively with older adults who have social, economic, emotional, or health problems
- Skill in the development of plans to address the needs of vulnerable older adults
- Ability to establish and maintain effective working relationships with clients, other members of the staff, outside agencies, institutions, and the general public
- Ability to plan and organize work, prepare adequate records and reports, set priorities, and maintain a caseload of clients in an effective manner
- Ability to clearly express ideas orally and in writing, and to interpret laws and regulations
- Ability to maintain confidentiality in high-pressure situations
- Ability to understand and accept the needs and rights of other persons and to work with older adults who are physically disabled or economically disadvantaged
- Ability to work effectively with people and aid them to grow in the constructive use of their potential in adjusting to their specific problems
- Ability to thrive in a stressful, fast-paced team environment
- Physical presence in the office is required
- The employee must be able to drive a vehicle and have the means to transport themselves between the office and destinations
- The employee must be able to use their hands to handle, feel objects, tools, or controls, and reach with their hands and arms
- Vision abilities required by this job include routine and extended periods working from a computer screen and the ability to adjust focus
- The employee must occasionally lift and/or move up to 40 pounds a distance of fifteen (15) feet or less
- Travel on an almost daily basis throughout Berks County and occasionally outside the County for training
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