Agentic Product Manager
On-siteGurugram, Haryana, India
Job Summary
Lead discovery sessions with enterprise customers to understand business processes, operations, workflows, KPIs, and constraints. Identify automation opportunities and design agentic orchestration strategies using Netomi's AI platform to translate complex processes into AI-driven workflows. Build detailed solution blueprints covering workflows, data exchanges, escalation logic, guardrails, analytics, and agent lifecycle design. Define end-to-end Agentic AI architectures, covering intents, actions, tools, integration points, and decision logic. Work with customer technical teams to map integration dependencies and own the creation of integration design documents. Ensure agent workflows comply with enterprise standards for security, reliability, audit, and governance. Serve as the product owner during deployment, driving priorities, clarifications, acceptance criteria, and workflow evolution. Validate solution behavior end-to-end with QA and guide test plans. Act as a trusted advisor to customer stakeholders, presenting architectural recommendations and best practices. Train customer teams on agentic workflows, governance, and performance improvement strategies.
Required Qualifications
- 6-10 years in Solutions Architecture / Implementation Consulting / Product Consulting / Workflow Design for enterprise SaaS or AI platforms
- Experience designing complex workflows and integrations across enterprise systems
- Ability to gather requirements, translate them into technical specifications, and drive execution
- Customer-facing consulting experience with strong communication & facilitation skills
- Understanding of REST APIs, event-driven systems, data flows, and enterprise integrations
- Experience working cross-functionally with CSM, engineering, product, and QA teams
Desired Qualifications
- Background in Conversational AI, Agentic AI, RPA, Automation, CRM/Ticketing, or LLM-based products
- Hands-on experience defining business logic, decision trees, or automated workflows
- Experience with enterprises such as airlines, BFSI, telecom, retail, or large-scale customer support environments
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