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SFDC2 days ago

Agentic Enablement & Insights Specialist

On-site · Bengaluru, Karnataka, India

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise

Job Summary

Agentic Enablement & Insights Specialist to design AI-enabled workflows for scoping, estimation, and knowledge retrieval; own enablement for CoE tools and agents; develop dashboards tracking tool usage, adoption, and impact; support agent ecosystem with feedback loops; and collaborate across global teams to translate field pain points into practical, measurable AI-driven deliverables that improve scoping quality, estimation accuracy, adoption, and business outcomes.

Required Qualifications

  • 4+ years of experience in professional services, consulting operations, enablement, analytics, AI adoption, business architecture, or solution delivery
  • Strong understanding of services scoping, estimation, delivery, or program execution
  • Experience building or supporting dashboards, reporting, analytics, or performance measurement
  • Comfort working with AI tools, automation, prompts, workflows, or agent-based systems
  • Ability to translate business processes into practical tool requirements
  • Strong communication skills with ability to simplify complex ideas for field teams
  • Experience working across global teams and matrixed organizations
  • Strong execution mindset with ability to move from concept to usable deliverables
  • Experience measuring adoption, usage, cycle time, quality, and business impact
  • Experience working with different time zone teams and distributed delivery models
  • Salesforce ecosystem experience (preferred)
  • Experience supporting AI/automation adoption in a services or consulting environment (preferred)
  • Experience building enablement materials for technical or consulting teams (preferred)
  • Familiarity with PSA, Jira, CRM, delivery reporting, or operational data sources (preferred)
  • Knowledge assets management and adoption-focused mindset (preferred)

Desired Qualifications

  • 4+ years of experience in professional services, consulting operations, enablement, analytics, AI adoption, business architecture, or solution delivery
  • Strong understanding of services scoping, estimation, delivery, or program execution
  • Experience building or supporting dashboards, reporting, analytics, or performance measurement
  • Comfort working with AI tools, automation, prompts, workflows, or agent-based systems
  • Ability to translate business processes into practical tool requirements
  • Strong communication skills with ability to simplify complex ideas for field teams
  • Experience working across global teams and matrixed organizations
  • Strong execution mindset with ability to move from concept to usable deliverables
  • Experience measuring adoption, usage, cycle time, quality, and business impact
  • Experience working with different time zone teams and distributed delivery models
  • Salesforce ecosystem experience (preferred)
  • Experience supporting AI/automation adoption in a services or consulting environment (preferred)
  • Experience building enablement materials for technical or consulting teams (preferred)
  • Familiarity with PSA, Jira, CRM, delivery reporting, or operational data sources (preferred)
  • Knowledge assets management and adoption-focused mindset (preferred)
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Agentic Enablement & Insights Specialist

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