Agente de Soporte técnico
On-siteSanta Ana, California, United States
Job Summary
Provide high-quality technical support to internal and external users by diagnosing and resolving hardware, software, and network issues on computers, mobile devices, and printers. Configure and maintain workstations and mobile devices, including software installation and updates, while collaborating with the IT team to implement information security policies and ensure data integrity. Requires prior technical support experience, knowledge of Windows, MacOS, and Linux systems, and strong verbal and written communication skills. Full-time on-site role with comprehensive benefits and opportunities for professional development within a committed team focused on technical excellence.
Required Qualifications
- Experiencia previa en un rol de soporte técnico
- Conocimiento de sistemas operativos (Windows, MacOS, Linux) y aplicaciones de oficina
- Habilidad para diagnosticar y resolver problemas de hardware y software
- Fuertes habilidades de comunicación verbal y escrita
- Capacidad para trabajar de manera independiente y en equipo
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