Agente de Locação - Curitiba

Conduct in-person client assistance regarding diverse demands, including contract openings, vehicle checklists, and appointment scheduling. Execute daily operational tasks such as receiving drivers, verifying reservations, processing maintenance orders, and analyzing damage claims. Collaborate with retention and claims teams to support complex cases and ensure adherence to service level agreements. Monitor performance indicators and rotate through financial processes as needed. Maintain up-to-date knowledge of business models and internal policies to ensure consistent quality. Requires high empathy for conflict resolution and attention to detail in vehicle movement and data entry.