Agente de Cobrança
HybridSão Paulo, São Paulo, Brazil
São Paulo, São Paulo, BrazilHybridFull TimeStartup
Full TimeStartup
Job Summary
Conduct active and responsive debt collection via phone, WhatsApp, and email to negotiate overdue contracts. Support strategy teams and manage direct negotiations with clients on outstanding balances. Requires strong persuasion skills, communication ability, and proactivity, with prior experience in banking collection being a plus. Work shifts run from Tuesday to Friday, 11 AM to 8 PM, and Saturday, 8 AM to 5 PM. The role offers competitive compensation, full health insurance coverage for the employee and 75% for the first dependent, and a flexible work model with options for partial in-person attendance.
Required Qualifications
- Realizar atendimento ativo e receptivo (Telefone, Whats e E-mail) para negociações de contratos em atraso
- Apoiar as áreas de estratégia
- Negociação de dívidas em atraso com os clientes
- Horário de atendimento: Terça a Sexta das 11h às 20h e Sábado das 08h às 17h
- Conhecimento Pacote Office
- Experiência em cobrança
- Poder de persuasão
- Boa comunicação e proatividade
Desired Qualifications
- Produto bancário será um diferencial
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