Agente de Central de Atendimento
On-siteFlorianópolis, Santa Catarina, Brazil
Job Summary
Conduct customer service via established electronic channels, including virtual store demands, daily appointment confirmations, and necessary rescheduling or cancellations. Execute all client interactions with cordiality, efficiency, and respect, while issuing invoices and delivering results upon request. Manage daily tasks in strict adherence to company procedures, ensuring full participation in mandatory trainings and safeguarding information security and privacy. Maintain confidentiality regarding client data and internal information. Requires high school diploma; remote or in-person experience preferred. Full-time schedule of 36 hours weekly.
Required Qualifications
- Ensino Médio completo
- Zelar pelo sigilo e segurança das informações respeitando as normas e políticas de segurança da informação e proteção de dados
- Participar de 100% dos treinamentos em que for convocado pela organização
Desired Qualifications
- vivência com atendimento remoto ou presencial
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