Agente de Atendimento | Maxpar

Conduct inbound customer calls to open service requests, locate clients in the CRM, and identify their specific needs. Register all solicitations in the company system and authorize or reject services based on contracted coverage. Position services as active or reactive when the central line is called and execute related activities. Requires secondary education, basic Word/Excel skills, and strong communication with good diction. Offers fixed plus variable salary, meal and transport allowances, and full health insurance for the employee and dependents. Includes optional dental plans, psychological support, and extended maternity leave.