Agente Central de Atendimento - Amparo Saúde

Represent the Amparo Saúde brand by explaining services, teams, and health monitoring protocols to callers. Handle active and receptive inquiries via WhatsApp and phone, maintaining a warm, empathetic tone to build trust with beneficiaries. Execute active outreach to schedule consultations and manage client complaints by presenting appropriate solutions. Adhere strictly to communication procedures, company identity, and data security policies while ensuring clear, confidential interactions. Requires high school completion (nursing technical degree preferred), strong verbal/written skills, and experience in telehealth or customer service. Full-time 36-hour schedule with Saturday remote work.