Agent Front Desk - Substitute
On-siteNew York, United States
EXPIREDNew York, United StatesOn-siteFull TimeHOSPITALITYEnterprise
Full TimeEnterpriseHOSPITALITY
Job Summary
Welcome guests with warmth, acknowledge IHG Rewards Club members, and manage guest bookings and payments. Streamline check-in and check-out processes while anticipating requests to offer tailored recommendations. Act as the trusted contact for issues ranging from billing to local restaurant suggestions. Strong communication and problem-solving skills are essential, along with fluency in the local language and tech-savviness for reading, writing, and basic computer tasks. This role supports the mission of creating inclusive teams where everyone feels they belong.
Required Qualifications
- Communication skills
- Problem-solving skills
- Fluency in the local language
- Literate
- Tech-savvy
- Good grasp of reading
- Good grasp of writing
- Basic maths
- Computer skills
Desired Qualifications
- Extra language skills
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