Agent Front Desk

Welcome guests with warm greetings, acknowledge IHG Rewards Club members and returning guests, and manage all payment transactions for bookings. Streamline the check-in and check-out process while anticipating guest needs to offer tailored recommendations and handle inquiries ranging from bill issues to restaurant suggestions. Maintain strong communication skills to address concerns and compliments, utilizing problem-solving abilities to turn issues into opportunities. Requires fluency in the local language, literacy, and tech-savviness. Competitive salary, full uniform, room discounts, and comprehensive training provided.