AGENT - FRONT DESK
$20,800–$31,200 year
On-siteNew Cumberland, West Virginia, United States
New Cumberland, West Virginia, United StatesOn-siteFull Time$20,800–$31,200 yearEntry LevelHigh School Or EquivalentLarge
Full TimeEntry LevelHigh School Or EquivalentLarge
Job Summary
Greets and assists guests entering or leaving the hotel; registers and assigns rooms; verifies customer payment method; maintains records of room availability and guest accounts; processes payments and balances cash; conducts basic bookkeeping; reviews charges with guests at checkout; coordinates with housekeeping/maintenance; communicates with supervisor; ensures guest satisfaction and adherence to gaming laws; reports to Guest Services Manager and Director of Resort Operations; supports guest services and front desk operations throughout shifts.
Required Qualifications
- Excellent communication skills
- polite and neat appearance
- friendly and outgoing disposition
- ability to work in a fast-paced environment
- ability to operate office equipment and multi-line phones
- teamwork
- availability to work all shifts
- minimum age 17
- pass background investigation
- obtain and maintain WV Racing License
- High School Diploma or equivalent
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