Agent de Voyage - Delivery
HybridParis, Île-de-France, France
Job Summary
Manage incoming travel orders by processing reservations and tracking bookings with suppliers to ensure all client information is available for trip execution. Contribute to standardizing internal practices and optimizing existing workflows within the delivery team. This role supports the operations team's mission to deliver an optimal client experience across all journey stages, from pre-booking to post-trip. Candidates must handle urgent situations while prioritizing tasks, leveraging strong relationship skills and autonomy. The position offers a hybrid schedule with remote work options and includes travel perks for the team.
Required Qualifications
- Experience in customer support and in the tourism sector
- Fluent English and French
- Autonomy and curiosity
- Ability to prioritize and manage urgent situations
- Excellent interpersonal skills
- Teamwork
- Passion for travel
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