Agent de Réservation en alternance à Aix-en-Provence

As an Agent de Réservation en alternance, you will handle incoming calls, inform clients about the services and products offered, and sell additional services such as cancellation insurance and Wi-Fi. Responsibilities include entering reservations into the software, sending confirmations, processing payments, and following up on customer requests before, during, and after their stay. The desired profile includes being friendly, organized, and knowledgeable about the products, along with proficiency in English. This position combines academic theory with practical experience in the hospitality sector.