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Accor PacificPosted 1 month ago
EXPIRED

Agent de réservation - CDD (F/H)

On-siteParis, Île-de-France, France

Full TimeEnterpriseHospitality

Job Summary

Handle all reservation requests reactively and proactively guide clients from initial contact through arrival to meet their expectations. Collaborate closely with departments to optimize occupancy rates and average daily rate in alignment with hotel commercial policy. Support the team under Nataliya, the Reservation Manager, while maintaining excellent communication and listening skills. This two-month contract (September–October) requires bilingual proficiency in English and French; prior booking experience and familiarity with Opéra Cloud or ResaWeb are advantageous. Join the SO/ Paris flagship team, a new lifestyle brand by Ennismore, located on the Seine with 162 rooms, a restaurant, bar, spa, and fitness center.

Required Qualifications

  • Réactif(ve)
  • Proactif(ve)
  • excellent relationnel
  • qualités d'écoute
  • bilingue anglais et français

Desired Qualifications

  • première expérience en réservation
  • connaissance du logiciel Opéra Cloud et/ou ResaWeb

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