Agency Insurance Associate - Commercial Real Estate, Loan Servicing and Asset Management - Associate
On-sitePlano, Texas, United States
Job Summary
Oversee annual insurance renewal compliance for a multifamily servicing portfolio by coordinating vendor reviews, reviewing coverage forms, and reconciling findings to ensure alignment with investor and lender requirements. Manage exceptions, waivers, and variances by collecting documentation, obtaining approvals, and driving timely closure while maintaining direct client contact as the primary point of compliance status. Assess risks including coverage lapses and material changes, escalate appropriately, and partner with internal stakeholders to resolve persistent issues. Track origination activities, produce waiver requests, and maintain accurate records to support audit readiness. Requires three years of multifamily insurance experience and proficiency with Fannie Mae and Freddie Mac standards.
Required Qualifications
- Three years of insurance experience in multifamily real estate
- Working familiarity with Fannie Mae and Freddie Mac insurance requirements and lender insurance standards, with the ability to apply program guides and coverage requirements
- Clear knowledge of commercial insurance coverage, including property (including flood, wind, earthquake, and terrorism), general liability (including workers' compensation and auto), professional liability, and umbrella/excess liability
- Ability to review policies, binders, endorsements, certificates, and evidence of insurance to confirm limits, deductibles, effective dates, forms, and required wording and endorsements meet guidelines
- Ability to manage multiple deadlines and priorities in a detail-oriented, quality-focused environment
- Strong written and verbal communication skills across multiple levels of an organization
- Strong organization skills with a focus on accuracy and attention to detail
- Proficiency in Microsoft Outlook, Word, and Excel
- Experience partnering with third-party vendors and coordinating issue resolution activities
- Ability to document, track, and drive closure of compliance exceptions and approvals
- Sound judgment and risk awareness, including the ability to identify issues and escalate appropriately
Desired Qualifications
- Escrow (insurance) experience
- Knowledge and experience working with McCracken's Strategy system
- Knowledge and experience working with the iTAC Insurance System
- General commercial insurance industry knowledge
- Experience supporting insurance compliance in a loan servicing or asset management environment
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