Aftersales Support Executive (Automotive)
On-siteSingapore, Singapore
Job Summary
Collaborate closely with principals to maintain relationships with suppliers and contractors while analyzing customer data to identify upselling opportunities. Champion digital solutions to enhance customer experience and manage feedback channels to ensure timely resolution of issues. Assist in aftersales procurement projects, ensuring cost-efficiency and compliance with company policies. Develop and monitor initiatives to achieve business objectives and KPIs such as parts purchase targets and customer retention. Requires a degree in Engineering, Business Management, or Marketing with two years of relevant experience in automotive or aftersales. Successful candidates will receive a competitive remuneration package and comprehensive benefits.
Required Qualifications
- A degree in Engineering, Business Management, or Marketing equivalent
- 2 years of relevant experience
- 5 days week
- Alexandra
Desired Qualifications
- automotive
- aftersales
- data analytics background
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