Aftercare Worker
$49,500–$55,139 year
On-siteThunder Bay, Ontario, Canada
Job Summary
Conduct holistic aftercare services, counselling, and crisis intervention for Indigenous women and families previously engaged in mental health or substance use programs. Provide advocacy, referrals, case coordination, and follow-up support while facilitating wellness education and community workshops. Perform risk assessments, safety planning, and emergency response using evidence-based practices within a trauma-informed, gender-based, and culturally safe framework. Maintain comprehensive documentation and collaborate with multidisciplinary teams, Elders, and healthcare providers to ensure continuity of care. This role supports ONWA's vision of healing and leadership for Indigenous women across provincial and national levels.
Required Qualifications
- minimum two-year Social Work Diploma or equivalent combination of education and experience
- Minimum three (3) years of experience advocating for and supporting Indigenous women and/or Indigenous families
- Experience working with Indigenous populations experiencing mental health and substance use concerns
- Ability to provide evidence-based counselling support services
- Experience providing case coordination, aftercare services, referrals, advocacy, and follow-up support
- Strong crisis intervention, risk assessment, safety planning, and emergency response skills
- Experience completing assessments, case notes, reports, and other program documentation
- Experience facilitating presentations, wellness education, and community-based workshops
- Excellent organizational, administrative, time-management, and communication skills
- Strong interpersonal and relationship-building skills
- Demonstrated ability to work independently with minimal supervision and collaboratively within multidisciplinary teams
- Ability to establish and maintain positive working relationships with Community Members, healthcare providers, treatment centres, community agencies, Elders, Knowledge Keepers, and Traditional People
- Proficient working knowledge of Microsoft Office applications, internet-based systems, databases, and office technology
- Knowledge of Indigenous culture, traditions, teachings, ceremonies, and community-based healing approaches
- Knowledge of mental health, substance use, addictions recovery, and wellness support services
- Thorough knowledge and experience working from a gender-based lens and Indigenous women centred perspective
- Strong understanding of behavioural, emotional, psychological, social, and mental health challenges experienced by Indigenous women and their families, including children and youth
- In-depth understanding of psychological, social, emotional, and cognitive development
- Awareness and understanding of historical, intergenerational, and ongoing trauma experienced by Indigenous women and families, including psychological, neurological, physiological, social, and spiritual impacts
- Understanding of trauma-informed care, cultural safety, wise practices, and strength-based service delivery
- Knowledge of crisis intervention, case management, care coordination, and community support services
- Knowledge of community resources, referral pathways, treatment centres, healing lodges, harm reduction programs, and healthcare systems
- Knowledge of relevant legislation, including the Mental Health Act
- Knowledge of not-for-profit organizations and community-based service delivery models
- Understanding of ONWA's vision, mandate, strategic priorities, and Indigenous women-centred approaches
Desired Qualifications
- A Bachelor's degree is preferred
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