After Sales Specialist
$60,000–$75,000 year
Remote · Fort Lauderdale, Florida, United States or New York City, New York, United States
Job Summary
The After Sales Specialist role involves support for retail and warranty service projects, ensuring adherence to quality standards and effective communication with Service Managers and clients. Responsibilities include tracking project efficiency, assisting service technicians, and ensuring the quality of repairs. Exceptional technical and customer service skills are paramount.
Required Qualifications
- Marine technical experience
- Specific related experience with yacht manufacturer
- Minimum of 5 years related experience in related field
- Valid Driver's license
Desired Qualifications
- Exceptional technical knowledge and understanding of customer service
- Good, sound business judgment and problem-solving ability
- Ability to delegate
- Results-oriented, prioritizes and plans work activities
- Exceptional communication skills and customer service abilities
- Dependability
- Possess leadership qualities and business development mindset
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