AFSIM Trainer (Customer Success Specialist)
On-siteWright-Patterson AFB, Ohio, United States
Job Summary
Develop and maintain onboarding materials, training content, and instructional resources for AFSIM and MMO products. Conduct virtual and in-person learning events to deliver hands-on instruction, while collecting and analyzing user feedback to drive continuous improvement in support processes and training effectiveness. Act as a subject matter expert to orient new users, demonstrate best practices, and ensure all training materials remain current and aligned with product updates. This part-time role at Wright Patterson AFB requires an active AFSIM user with proven experience training others and developing self-paced or instructor-led learning content.
Required Qualifications
- Active, day-to-day user of AFSIM
- Demonstrated experience using AFSIM in an operational, analytical, modeling, or simulation environment
- Proven ability to train, mentor, and support users of varying skill levels
- Experience developing instructional materials, user guides, presentations, or online learning content
- Strong verbal and written communication skills
- Ability to present technical concepts clearly to both technical and non-technical audiences
- Strong organizational skills and attention to detail
Desired Qualifications
- Experience delivering virtual and in-person technical training programs
- Experience developing e-learning or self-paced training materials
- Familiarity with customer success, user engagement, or technical support functions
- Experience maintaining knowledge bases, documentation repositories, or learning management systems
- Background in modeling and simulation, defense analysis, operational research, or military applications
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